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Access prescriptions, referral letters and sick notes without travelling or sitting in waiting rooms
Choose from free and paid options
Some options include NHS referral for treatment.
You have the legal right to have your free NHS treatment at an NHS or private hospital of your choice. Use Health Compare to make this choice, or to select the best hospital paid for by you or your insurance.
Start your search
Read our guide to choosing the right hospital for your treatment here
Use the site to make an enquiry at one or more hospitals
- GP/Online doctor (NHS)
- Chosen hospital (if self pay)
- Insurance provider (if insurance policy)
Online doctors are designed to ensure you can get a GP appointment, even if you're not able to see a GP face to face. Some providers are linked to NHS practices and are able to offer you a direct replacement to seeing your own GP, but if this isn't an option through your own practice, you can still have a private consultation with an online doctor.
Check that your chosen online doctor offers the service you need and you understand the costs.
Each online doctor operates slightly differently, here are some things to consider:
Do they have the ability to refer to an NHS consultant?
Are the fees for a referral included, or are they an additional cost?
Are they able to communicate directly with your own GP?
Use the providers' website, app or give them a call to book your consultation.
Compare providers to find the one which is right for you:
Download the app, use the website or call the booking number
Create an account and book your appointment
You may need to pre-pay for your appointment
Speak to a qualified GP in the comfort of your own home.
Each provider operates slightly differently, here are some things to consider:
Follow the provider's guidance on what information you need to share ahead of your appointment
Find a suitable place to have your confidential consultation
Health Compare enables comparison of over 6500 GP practices across England. Use Health Compare to find the right GP practice for you
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Health Compare brings together a variety of data sources to enable comparison of over 15,000 care homes in England. Use Health Compare to find the right care home for you or your loved one
Compare online
Use Health Compare to find the best quality, local, care at home providers across England
Compare onlineNo, this service is completely free to the patient.
Yes. If you are referred by a GP for NHS treatment, the NHS will pay for your treatment at an NHS or private hospital of your choice, as the Health and Social Care Act 2013 gives you the legal right to choose. There are some exceptions*, but most private hospitals across the UK have a contract with the NHS to perform treatments on their behalf* (click here for Exceptions).
Yes. Patients have a right to start consultant-led treatment within 18 weeks of referral or request an offer of alternative providers that can start their treatment sooner. The NHS must take all reasonable steps to meet patients' requests.
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